NeoStats

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  • FAQ

    The “Accounting without Activity” feature, allows you to display the total number of pieces processed against an account, including those accounts that may have not been used during a specific time period.
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    • This allows your reports to display all activity against all accounts.  This feature typically comes in handy when the report data is exported into EXCEL and matched against a general ledger.  By displaying all accounts and activity (even where there is no activity) – the order and number of accounts remains constant.  By de-selecting this button, you will only view accounts that have been used.  In turn, if the report data is then exported, the account order will not be in line with the general ledger.
    Not at this time.  Currently NeoStats only reports on mailing system activity.
    NeoStats reports are currently available for 13 months.
    Yes. The NeoStats Application runs directly from your MyNeopost account.  Without a MyNeopost account, you will not be able to activate the application.
    See topic located in the General section.
    NeoStats data by default, is set up to refresh on a monthly basis.  This is done with a statistics upload that takes place on your mailing system 1x per month.  Typical stastistics uploads are done after midnight between the 1st and 4th of every month. If you need data on a more frequent basis, simply perform a generic call on the mailing system.
    No.  NeoStats currently consists of predefined report templates only.
    On screen or with NeoStats Enhanced, you can create reports in spreadhsheet or graphical formats.

    See topic located in the General section.

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    Both NeoStats Basic and NeoStats Enhanced data can be exported  to EXCEL, CSV, or PDF formats.
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