• Description

    When CT is crashing after opening the InDevices, or PM is crashing when starting and initializing the InDevices.
    This is a problem of Side-By-Side execution components in Windows system.

  • Answer

    The MS Visual Redist C++ 2005 32bit has to be installed on the machine. If you have any other 2005 version of this  redistributable already installed on your machine, please uninstall it and install the one which is available in the PM-OMS installer in the subfolder:
    \Version 4.0.300\Output Management
    System\Setup\ISSetupPrerequisites\{7299052b-02a4-4627-81f2-1818da5d550d}\vcredist_x86.exe
    Unistall current VC++2005 redit (higher version).
    Install older version from OMS 1.4 package (required version by SxS, but in Control panel is still shown higher version). 

Date created:
01/22/2015 11:38:32
Last updated:
02/11/2015 10:26:15
Product(range):
OMS-500
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