• Envelopes are stopped in the transport mechanism of the Base.

    Possible causes


    • Mail piece is too thick.
    • Mail size is incorrect.
    • Envelopes are not properly stacked on the feeder platform.
    1. Clear the Base as indicated below.
    2. Correct the cause indicated in the left column:
    1. To clear mail jammed in the Base:

      1. Pull the release handle located underneath the base to lower the transport belts and wheels. Hold the handle.

      2. Using your other hand, remove the jammed envelopes.

      3. Release the jam release handle to put the transport belt and wheels back in position.

Date created:
03/12/2014 22:39:58
Last updated:
10/17/2014 23:08:23