Packcity - Outdoor

  • FAQ

    Customers’ data are stored in in a multi-tenant database databases and are not encrypted.
    Access policy for the customer is set on application level.

    Vulnerability checks are performed weekly and manage accordingly to the Vulnerability & Patch management. Intrusion and security testing is conducted on software application periodically and prior to any software release.

    Our applications can only be accessed by registered users and their view depends on their privileges. Authentication is done with a user login and password.

    There are procedures in place to triage and to remedy reported bugs and security vulnerabilities for product and service offerings. We have the capability to rapidly patch
    vulnerabilities across all of our computing devices, applications and systems. Additionally, source code analyzers (like Checkmarx or Burp) are also used to avoid OWASP vulnerabilities.

    No. Access to logs is strictly restricted to authorized staff. Log files are not shared with third parties. We keep only information about modification that each user has performed on the status of a package or any modification on the parcel Locker.

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