Packcity - Indoor

  • FAQ

    User can access only with their login and password. All requirements and trust levels for customers’ access have been defined and documented.

    Our applications can only be accessed by registered users and their view depends on their privileges. Authentication is done with a user login and password.

    One week-end per quarter is reserved for service upgrade if necessary. Most of operations are done out of business hours.

    As the application gives the ability to manage Parcels Locker machines and track parcels, we collect user, recipient, mail/parcel attributes information. These pieces of information can be used for support purposes such as bug fixing but are never used for any commercial purposes (marketing, stats, …).

    There are procedures in place to triage and to remedy reported bugs and security vulnerabilities for product and service offerings. We have the capability to rapidly patch
    vulnerabilities across all of our computing devices, applications and systems. Additionally, source code analyzers (like Checkmarx or Burp) are also used to avoid OWASP vulnerabilities.

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