NeoStats

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  • FAQ

    Both NeoStats Basic and NeoStats Enhanced data can be exported  to EXCEL, CSV, or PDF formats.
    On screen or with NeoStats Enhanced, you can create reports in spreadhsheet or graphical formats.
    NeoStats Enhanced is an optional advanced accounting application for IS/IM/IN Series Mailing Systems.  NeoStats Enhanced provides all of the views available in NeoStats Basic, plus the ability create Trend and Detailed Reports. NeoStats Enhanced provides the added flexibility of creating reports based on a user defined date range (selecting a starting and ending date via a pop-up calendar)  and/or a pre-defined date range.  Pre-defined date ranges include: • Last week • Last 2 weeks • Last month • Last 3 months • Last 6 months • Last 12 months • Last year
    See topic located in the General section.

    Some functions may not work correctly.

    Yes. NeoStats data can be archived by simply exporting the data to a excel file and saving it on your PC.
    NeoStats reports are currently available for 13 months.
    Yes. The NeoStats Application runs directly from your MyNeopost account.  Without a MyNeopost account, you will not be able to activate the application.
    Not at this time.  Currently NeoStats only reports on mailing system activity.
    No. NeoStats data is available:
    • After a mailrun has been completed and the data has been uploaded to the Neopost USA servers. 
    • Once a generic call has been made on the mailing system. 1 to 3 hours after the generic call has been made.
    Remember, the data will not automatically update on an hourly/daily/weekly basis unless the end users performs a generic call on the mailing system.
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