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  • FAQ

    On screen or with NeoStats Enhanced, you can create reports in spreadhsheet or graphical formats.
    Detailed Reports provide a closer look at total postage expenditures by expanding the view to include an additional breakdown by Account, Mail Service, Mail Class and/or Operator (depending on what report is being generated).
    (Click for more information)
    • An  Account View Report with:
      Details By Mail Class
      Details By Operator
      Details By Mail Service

      A Mail Service View Report with:  
      Details By Account
      Details By Operator
      Details By Mail Class

      A Mail Class View Report with:

      A Summary By Mail Class
      Details By Account
      Details By Operator

      An Operator View Report
    Trend Reports provide postage expense detail including:
    Total Number of Pieces Processed; Total Amount of Postage Spent: Average Cost Per Piece,  for the following:
    • Overall Meter Activity •  Breakdown by Mail Service • Breakdown by Account • Breakdown by Operator • Breakdown by Mail Class
    The accounts that NeoStats uses, are the ones that are setup on the mailing system.  The information from the mailing system works in tandem with the NeoStats application.
    No. NeoStats data is available:
    • After a mailrun has been completed and the data has been uploaded to the Neopost USA servers. 
    • Once a generic call has been made on the mailing system. 1 to 3 hours after the generic call has been made.
    Remember, the data will not automatically update on an hourly/daily/weekly basis unless the end users performs a generic call on the mailing system.

    The “Accounting without Activity” feature, allows you to display the total number of pieces processed against an account, including those accounts that may have not been used during a specific time period.
    (Click for more information)

    • This allows your reports to display all activity against all accounts.  This feature typically comes in handy when the report data is exported into EXCEL and matched against a general ledger.  By displaying all accounts and activity (even where there is no activity) – the order and number of accounts remains constant.  By de-selecting this button, you will only view accounts that have been used.  In turn, if the report data is then exported, the account order will not be in line with the general ledger.
    Both NeoStats Basic and NeoStats Enhanced data can be exported  to EXCEL, CSV, or PDF formats.
    Yes. NeoStats data can be archived by simply exporting the data to a excel file and saving it on your PC.
    NeoStats Enhanced is an optional advanced accounting application for IS/IM/IN Series Mailing Systems.  NeoStats Enhanced provides all of the views available in NeoStats Basic, plus the ability create Trend and Detailed Reports. NeoStats Enhanced provides the added flexibility of creating reports based on a user defined date range (selecting a starting and ending date via a pop-up calendar)  and/or a pre-defined date range.  Pre-defined date ranges include: • Last week • Last 2 weeks • Last month • Last 3 months • Last 6 months • Last 12 months • Last year
    Yes. The NeoStats Application runs directly from your MyNeopost account.  Without a MyNeopost account, you will not be able to activate the application.
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