Packcity - Outdoor

  • FAQ

    Yes, at least once a year or on customer request (at customer expense). Results are analyzed, and Patch management is applied to correct issues if discovered.

    Each exposed component is hosted in its own DMZ. Explicit firewall rules between DMZ are applied to allow known traffic only. Access to database server is limited to requests only from these DMZs.

    The servers and web site are based on LAMP (Linux / Apache / MySQL / PHP) servers.

    Packcity committed uptime availability is 99,5%, on a yearly basis, excluding routine maintenance and downtime from interruption, termination, or failed operation of the Internet,
    private intranet, or of third-party telecommunication services and force majeure events.

    Packcity Web tracking application (NISS) requires a PC with the following minimum features:

    · Windows 7, Windows 8, Windows 8.1 or Windows 10
    · 2 Ghz CPU, 32 or 64 bits
    · 1 Gb RAM
    · 50Mb free hard-disk space

    The Web application requires a web browser such as Google Chrome, Mozilla Firefox or Microsoft Edge. It is recommended that you update your browser with the latest version to
    support the latest security fixes, performance improvements and internet standards.

    Microsoft Internet Explorer and Apple Safari are not supported

    As the application can export report in PDF, a PDF reader application needs to be installed to correctly view these reports.

    We review applications for security vulnerabilities and address any issues prior to deployment to production.

    Once an issue is identified, our process is to place issues into our current sprint for development. 

    Once item has been developed it will be subject to peer code review and then will be passed to QA department that will review and test items. 

    A hot-patch is generated for the solution in to our production environment for urgent patches.

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