NeoStats

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  • FAQ

    NeoStats reports are available for the past 24 months plus the current month.

    There is no need. The accounts already setup on your franking machine are automatically used by NeoStats for your franking machine reports. The information from the franking machine works in tandem with the NeoStats application.

    Accounts are not available yet within the NeoShip application.

    Yes! 

    NeoStats reports are available for NeoShip activity; The Enhanced version provides you with more detail regarding the Mail Class used both in Trend and Detailed reports.

    Yes.  If Operator #1 has a MyNeopost account and is set up as the NeoStats Admin, he/she can provide access to another individual under the “portal manage users section”.  This will allow the 2nd end user to login to his/her own MyNeopost account and view the same NeoStats information as operator #1.

    There are currently two NeoStats packages including:
    • NeoStats Basic available to all customers free of charge
    • NeoStats Enhanced, a chargeable service
    There is no need. The Accounts already setup on your Franking Machine are automatically used by NeoStats. The information from the franking machine works in tandem with the NeoStats application.
    Yes. NeoStats data can be archived by simply exporting the data to a excel file and saving it on your PC.
    NeoStats Basic and NeoStats Enhanced data can be exported as an Excel Spreadsheet, Comma-Separated Values (csv), or Portable Document Format (PDF), or even printed through your desktop printer.

    The file extentions are:
    • .xlsx
    • .csv
    • .pdf

    NeoStats Basic is a free app that is available for all IS/IN series franking machines and for NeoShip. You will have access to your dashboard and to one trend report displaying the evolution over the time of your expenses and of the number of items you have processed for the selected date range.

    NeoStats Basic consists of a dashboard that provides the following information:

    • Total postage spend in pounds and pence by month for the last 13 months
    • Total items processed by month for the last 13 months
    • Total postage spend for the current and last month
    • Total items processed for the current and last month
    • Total amount of recredits and total amount of funds downloaded for the current and last year

    If you are also using the NeoShip application, your NeoStats Basic dashboard for NeoShip provides you with the following information:

    • Total postage spend in pounds and pence by month for the last 13 months
    • Total items processed by month for the last 13 months
    • Total postage spend for the current and last month
    • Total items processed for the current and last month

    NeoStats Basic also consists in one trend report displaying the evolution of the expenses and of the items processed over the time. The user can select a daily, weekly, monthly or yearly evolution.

    A web app that allows you to monitor, track, and control postage expenses from an IS series Franking Machine that is connected via LAN.
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