Packcity - Outdoor

  • FAQ

    There are procedures in place to triage and to remedy reported bugs and security vulnerabilities for product and service offerings. We have the capability to rapidly patch
    vulnerabilities across all of our computing devices, applications and systems. Additionally, source code analyzers (like Checkmarx or Burp) are also used to avoid OWASP vulnerabilities.

    Yes, at least once a year or on customer request (at customer expense). Results are analyzed, and Patch management is applied to correct issues if discovered.

    The application server and database are backed up nightly to an external site. Backups are not
    encrypted.
    RTO (Recovery Time Objective) = 4 hours.
    RPO (Recovery Point Objective) = 24 hours.

    Yes. The Packcity Datacenter and the Neopost subsidiaries. Penetration tests include these third parties.



    Our web application has a standard RSA 2048 bit certificate to protect data in transit and used the TLS 1.2 protocol.

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